Check-in time: 13:00 / Check-out time: 11:30
Booking is available for modification until 21 days prior to arrival (except for the stay period 21 December - 10 January) without any cancellation charge.
Gurantee Policies :
The resort requires full prepayment prior to your arrival to confirm the booking.
Creadit Card Policies :
Reservations with invalid credit card will be automatically released unless the due balance is substituted with cash deposit.
For security purposes, any credit card transaction must be accompanied by clear photocopy of the credit card used (front and back), a signed letter of authorization and passport from the credit card owner. Signature should match in all the required documents.
Cancellation Policies :
All cancellation must be received by 12pm resort local time. Cancel fee are based on total stay amount including all taxes and fees as follows:
Between 20 to 10 days to arrival - 50% of the entire period of reservation
Between 9 to 0 days to arrival or for No-show – 100% of the entire period of reservation
Koh Tao Cabana Resort is not liable for failure to arrive or any recreation opportunities made unavailable due to weather, personal plans, cancelled connections or any circumstances beyond our control. In the unlikely event that the resort should need to cancel your reservation, you will be informed immediately. Alternative accommodation of similar standard will be offered. We regret we cannot pay compensation or any reimbursement of any expenses or costs you may incur as a result of any such cancellation or change.
Refund And Exchange Policies :
The resort does not offer refunds for any unused rooms or no show for any reasons.
An exception, if any, may apply at the discretion of the management.
In case of a refund, THB 1,000 nett per booking will be charged as refund processing fee.
Refund of guarantee will only be made to the same method as used for the reservation guarantee. Refund thru credit card, Bank charged will be applied.
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